DO NOT TAKE UP THEIR SERVICES!!!!!!!!!!!!

NEVER use their services rather go directly to the infrastructure owners in your area. i.e Vodacom, MtN etc. YOU WILL BE SORRY! I cancelled my services in April for 2 of my properties to join the infrastructure owners in the aarea who was offering me R499 per month as opposed to the shocking R899 i was paying Vox for the same line. I followed all processes/waiting period etc, and cancellation was successful until I got an email to take the routers of both properties to the nearest Postnet and have 10 days to do so. I responded that I reside in a different province and due to the fact that on both properties the routers are mounted on the wall. Pictures for both properties was attached. My response was well within the stipulated 10 days. I received a ref number and no response. I called several times and was told cancellations was going to call me till today nothing. Fast forward November they decided to bill me for the routers that I politely requested to be decommissioned in April. Again I went back to them and they told me a manager Mohammed would call. He called and listened and promised to call me back still no call back. Then got a call to say they will come collect both routers from 1 residence and not the other. Yet I was paying for services at 2 separate residences. then i had to call out independent company to remove from the wall and take to the second property. I incurred costs and all I got from Vox was its just a clip as if I was trained to remove routers from the wall. Then they advised I mounted on the wall. Im a female who has no clue how a drilling machine works or how to mount these on the wall. Then they later claim I consented to the mounting on the wall. Requested proof nothing received. Now to make matters worse the service provider that I left Vox for sends me an email notifying me of cancelation of my services. I called them and they advised they received instructions from Vox. This contract has nothing to do with Vox I entered into it separately and they go and cancel my services with the said service provider. This is violation of my right to go anywhere I please and enter into agreement with whomever I feel is best for me. DO YOURSELF A FAVOUR DO NOT TAKE UP THEIR SERVICES!!!!!!!!!