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gallah P

1 reviews | Active since Jan 2015

04 Jan 2023, 13:54

Do not sign up with VOX/DSL

If I could give this company less than 1 star it would be in the negative. Signed up and was advised we would have no issues with the change over. Since the 1st of Jan we have no internet. I've called, emailed, whatsapped, Facebook messaged. All promises someone would get back to me and I've had no one get back to me. I'm constantly on hold. Spend over R800 on airtime to call a useless company. I've never dealt with such unprofessional people. Very quick to sign you up and get you to join, even ask for referals but the customer service is a disgrace.

0
Replies (1)
Vox Telecom
Vox Telecom's reply04 Jan 2023, 15:31
Official
Good day Gallah P Thank you for your enquiry. Kindly note that we have escalated the matter for assistance.
 
We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, 

Vox