1 reviews | Active since May 2021
DO NOT SIGN UP WITH VOX FOR WIFI... THEY ARE ****** AND THEY ARE RUDE
Never ever sign up with Vox, They say something and do something else. My house got burnt and they had to come and restore the box. I was told to pay Zoom Fibre people R1700 in order for Vox to continue and I did. After restoring my WiFi they debited R2500 which I don't understand what is it for, and when I spoke to their agent she was very rude. Mind you, they still owe me a refund because from the 6th June my house was burnt down and they continued debiting me without wifi up until the 29th July. Altogether they owe me close to R4000 and they are so rude. If you are thinking of installing WiFi, Stay Away from Vox, they will shoot the last bullet when you are already dead. Right now I'm still fighting for both my refunds before getting Wifi from somewhere else. They are heartless and useless.
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The necessary refund was processed, however the damaged router has been billed as per our T&C's
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The necessary refund was processed, however the damaged router has been billed as per our T&C's
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
