DN
Dirk N

1 reviews | Active since Jun 2010

02 Apr 2024, 14:08

Do not sign a contract with Vox!

I have been trying to get hold of the Technical Support: I have phoned twice and every time I get ahead in the queue the phone rings and gets put Down immediately before answering! I am really not happy with the service from VOX, it was all very Nice to get me in signing a contract, but once signed you don’t give a damn about customer service! The range on my Wifi router has changed drastically from last week in such a way that my security cameras don’t even pick UP my wifi anymore, so in other words, they are useless and I don’t have any security!

0
Replies (2)
Vox Telecom
Vox Telecom's reply02 Apr 2024, 15:25
Official
Good day, Dirk
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply04 Apr 2024, 08:27
Official
Good day, Dirk

Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.

 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox