Do not register for fiber with vox telecom worst customer service ever

I tried registering for fiber with this internet provider. It's such a hassle for month to month fiber and they where going to take plus minus 3weeks to install fiber where as other providers takes less than a day.

They wanted 3 bank statements,3 pay slips, copy of Id , proof of residents must be certified and 2 extra forms sent by provider to be filled in ontop of it.

And the reply I received from Jongi vuza is questionable if I would really want to deal with a internet provider that has no customer service and doesnt matter to them if you client with them or not . And this is at begging stages signing up just imagine how your customer service would be like once you a member its horrific if you ask me following is attachment of email reply i received from Jongi Vuza.... Good day

Too little result? The company is running a special where you save R1725 on your vumatel installation, and you save an additional R1008 on you activation fee, for line subscription price of R679 on a 10/10 uncapped, unshaped. If you can find a better deal out there Sir please let me know. These are our processes Sir and comply with the south African Rica law, in order to get the services you need to comply with rica law.

The order has been cancelled.

Kind regards

Jongi Vuza

********** 749

Jongi Vuza Sales Specialist - FTTH at Vox