Hellopeter
Share Your Experience
RJ
Rolene J

1 reviews | Active since Jun 2021

30 Sept 2022, 14:03

Do not recommend

Only in it for the money. Even if one makes an innocent mistake (we're not all technically educated with extensive knowledge on hardware). They refuse to be humane and be considerate to clients who have been with them for years. Would not recommend

0
Replies (3)
Vox Telecom
Vox Telecom's reply30 Sept 2022, 14:47
Official
 Good day,  Rolene J 

 Thank you for your query. 
 
 Kindly note that the details of your query has been sent to our Channel management team to investigate and assist with 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
RJ
Rolene J's update30 Sept 2022, 16:40
Reviewer Update
It's ok. I have gotten ICASA's email address.
Vox Telecom
Vox Telecom's reply12 Oct 2022, 09:52
Official
Good day,   Rolene J 
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from your Account Manager that the dispute on your account has been resolved and the goodwill credit was allocated on your account.

 Should you require any further assistance, please do not hesitate to contact us on *** or email *** 
 
 
Kind Regards, 
Vox