BL
Benissa L
1 reviews | Active since May 2018
22 May 2026, 09:06
DO NOT MAKE USE OF VOX TELECOMS
They do not even deserve one star …. I relocated and cancelled my contract with them with one month notice as with contract agreement. They stopped the services as requested, BUT not the invoicing. They keep on invoicing me plus interest for 8 months now. I keep on begging them to close the account. They do not even reply. I changed my bank account. Only way to prevent them from debiting my account. What more????? So be warned they are quick to install, but that is where it ends. ******
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Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
22 May 2026, 09:37Good day, Benissa
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply22 May 2026, 09:37
Official
Good day, Benissa
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
BL
Benissa L's updateReviewer Update
22 May 2026, 12:09Sadly this is not the first time you guys rep**** as above. Always promises that things will be fixed…. to no avail ….
BL
Benissa L's update22 May 2026, 12:09
Reviewer Update
Sadly this is not the first time you guys rep**** as above. Always promises that things will be fixed…. to no avail ….
Vox Telecom's replyOfficial
25 May 2026, 10:51 Good day, Benissa
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Debtors Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Debtors Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply25 May 2026, 10:51
Official
Good day, Benissa
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Debtors Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Debtors Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox