TB
Tamar B-K
1 reviews | Active since Oct 2019
08 Mar 2025, 13:52
Do NOT go with Vox
Every time we have an issue (which is far too often) we get sent from pillar to post. They'll log a fault with Vumatel and nothing happens for a few days. We work from home! We pay you a lot to have working internet. If you cannot provide, don't ***** our money. Fix what you need to fix!!!! We have been "connected without internet" for ages. Do what you need to do, your service is shocking.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Mar 2025, 14:02Good day, Tamar.
Thank you for the post.
Your Fibre Line Query has been logged with Vumatel. Our support team is following up with Vumatel for updates to ensure a speedy resolution of your query. They will contact you to provide updates.
Regards
Thank you for the post.
Your Fibre Line Query has been logged with Vumatel. Our support team is following up with Vumatel for updates to ensure a speedy resolution of your query. They will contact you to provide updates.
Regards
Vox Telecom's reply08 Mar 2025, 14:02
Official
Good day, Tamar.
Thank you for the post.
Your Fibre Line Query has been logged with Vumatel. Our support team is following up with Vumatel for updates to ensure a speedy resolution of your query. They will contact you to provide updates.
Regards
Thank you for the post.
Your Fibre Line Query has been logged with Vumatel. Our support team is following up with Vumatel for updates to ensure a speedy resolution of your query. They will contact you to provide updates.
Regards
Vox Telecom's replyOfficial
10 Mar 2025, 11:42Good day, Tamar.
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply10 Mar 2025, 11:42
Official
Good day, Tamar.
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox