1 reviews | Active since Jul 2017

23 Aug 2022, 10:54

DO NOT GO TO VOX GUYS

Vox am having problems with you guys my network is really bad after 5 months of installing, The service i get from their agents is terrible they cant fix whatever is going on. i have been battling to get assistance regarding network issues my neighbors vox is working perfectly mine is terrible. they will send a guy he wont do anything and they will leave after a week or so the problem starts we can even work from home this guys are terrible please DO NOT GO FOR VOX

0
Replies (2)
Vox Telecom
Vox Telecom's reply23 Aug 2022, 11:39
Official
Good day ,  Collen-rp R

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply25 Aug 2022, 09:41
Official
Good day, Collen-rp R
 
Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the  link has been re provisioned by the Network Provider, Frogfoot

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox