JV
Juan V.Wyk

1 reviews | Active since Jul 2019

17 Aug 2022, 09:40

DO NOT EVER USE VOX. WORST SERVICE

Guys? You are a joke. FIRST you can't do business properly, then you can't even do customer service, then you don't respond emails, then you hand me over to credit providers, THAT ALSO CAN'T BE REACHED!!! you guys are BEYOND pathetic.

Fix your business, don't bother calling me for money. YOU messed up, for over 2 months and can't even have proper credit providers doing your job?

If I get you wasting even as a second of my time, you will be billed for every second of time I waste on you as you have 0 respect for our time and money.

This is the only way to reach you, as you ignore emails and calls, so please take this HelloPeter review as your notice of legaly liability and negligence.

0
Replies (2)
Vox Telecom
Vox Telecom's reply17 Aug 2022, 11:22
Official
 Good day, Juan V
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the debtors team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply09 Sept 2022, 11:23
Official
 Good day, Juan V
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from your collection Manager that the billing dispute on your account has been resolved and the necessary credits will be loaded on your account.

 
 Should you require any further assistance, please do not hesitate to contact us on *** or email *** 

Kind Regards,
Vox