SJvR
Sandra Janse van Rensburg

1 reviews | Active since Sept 2011

01 May 2024, 19:24

Do not ever consider Vox

One star is way to much.....it is by far the worst service ever. Except for the payments,they go off very smoothly. But when you have a problem you are on your own. To report a problem on whatsapp,you explain your problem 40 times over and over,just to receive the message that the chat just ended,because they take 10 minutes to reply on one message. Will definitely end my contract as soon as possible.

0
Replies (2)
Vox Telecom
Vox Telecom's reply01 May 2024, 19:52
Official
Good day  Sandra 

Thank you for your review. 

Kindly note that the details of your query has been sent to the Technical team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 

Best regards,

Vox Telecom
Vox Telecom's reply07 May 2024, 11:46
Official
 Good day, Sandra   
 
 Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox  

Best regards,