BQ
Buntu Q
1 reviews | Active since Jul 2015
13 Jun 2024, 09:22
Do not even think about using these guys!
I really not surprised why the rating of this ISP is so low. I have been waiting for my line to be activated for 13 days straight.
ordered it in April and still nothing.
I have used R750 in airtime calling back and forth and no one seems to know what is going on. last night I called and their agent told me straight he was putting me on hold to go to the toilet... I mean.
Helpful (0)
Replies (5)0
Replies (5)
Vox Telecom's replyOfficial
13 Jun 2024, 10:03 Good day, Buntu
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Jun 2024, 10:03
Official
Good day, Buntu
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
13 Jun 2024, 14:38 Good day, Buntu
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped.
Call investigated, the call was placed on hold , however not as stipulated above.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped.
Call investigated, the call was placed on hold , however not as stipulated above.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply13 Jun 2024, 14:38
Official
Good day, Buntu
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped.
Call investigated, the call was placed on hold , however not as stipulated above.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped.
Call investigated, the call was placed on hold , however not as stipulated above.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
BQ
Buntu Q's updateReviewer Update
13 Jun 2024, 15:30 I am utterly disappointed in the service I got from VOX these past 13 days.
First my line took forever to activate.I have to used over R750 in airtime all together calling back and forth with no assistance.
when after getting my line activated, instead of the 50Mbs download and 50Mbs Upload I order, I get the below:
I am disgusted by this and have no liss to query it and waste more money.
I will be expected to pay for the package I ordered yet I am getting nothing close to what I ordered!
This is beyond shameful, *****ULENT and would not advise anyone to use your services.
After years of being your client, I am disappointed in you!
With this line, I will not even be able to carry on my daily work, utterly useless to me!
MXIM
First my line took forever to activate.I have to used over R750 in airtime all together calling back and forth with no assistance.
when after getting my line activated, instead of the 50Mbs download and 50Mbs Upload I order, I get the below:
I am disgusted by this and have no liss to query it and waste more money.
I will be expected to pay for the package I ordered yet I am getting nothing close to what I ordered!
This is beyond shameful, *****ULENT and would not advise anyone to use your services.
After years of being your client, I am disappointed in you!
With this line, I will not even be able to carry on my daily work, utterly useless to me!
MXIM
BQ
Buntu Q's update13 Jun 2024, 15:30
Reviewer Update
I am utterly disappointed in the service I got from VOX these past 13 days.
First my line took forever to activate.I have to used over R750 in airtime all together calling back and forth with no assistance.
when after getting my line activated, instead of the 50Mbs download and 50Mbs Upload I order, I get the below:
I am disgusted by this and have no liss to query it and waste more money.
I will be expected to pay for the package I ordered yet I am getting nothing close to what I ordered!
This is beyond shameful, *****ULENT and would not advise anyone to use your services.
After years of being your client, I am disappointed in you!
With this line, I will not even be able to carry on my daily work, utterly useless to me!
MXIM
First my line took forever to activate.I have to used over R750 in airtime all together calling back and forth with no assistance.
when after getting my line activated, instead of the 50Mbs download and 50Mbs Upload I order, I get the below:
I am disgusted by this and have no liss to query it and waste more money.
I will be expected to pay for the package I ordered yet I am getting nothing close to what I ordered!
This is beyond shameful, *****ULENT and would not advise anyone to use your services.
After years of being your client, I am disappointed in you!
With this line, I will not even be able to carry on my daily work, utterly useless to me!
MXIM
BQ
Buntu Q's updateReviewer Update
13 Jun 2024, 15:31 I am utterly disappointed in the service I got from VOX these past 13 days.
First my line took forever to activate.I have to used over R750 in airtime all together calling back and forth with no assistance.
when after getting my line activated, instead of the 50Mbs download and 50Mbs Upload I order, I get the below:
7.49Mbps Download
24.7Mbps Upload
I am disgusted by this and have no liss to query it and waste more money.
I will be expected to pay for the package I ordered yet I am getting nothing close to what I ordered!
This is beyond shameful, *****ULENT and would not advise anyone to use your services.
After years of being your client, I am disappointed in you!
With this line, I will not even be able to carry on my daily work, utterly useless to me!
MXIM
First my line took forever to activate.I have to used over R750 in airtime all together calling back and forth with no assistance.
when after getting my line activated, instead of the 50Mbs download and 50Mbs Upload I order, I get the below:
7.49Mbps Download
24.7Mbps Upload
I am disgusted by this and have no liss to query it and waste more money.
I will be expected to pay for the package I ordered yet I am getting nothing close to what I ordered!
This is beyond shameful, *****ULENT and would not advise anyone to use your services.
After years of being your client, I am disappointed in you!
With this line, I will not even be able to carry on my daily work, utterly useless to me!
MXIM
BQ
Buntu Q's update13 Jun 2024, 15:31
Reviewer Update
I am utterly disappointed in the service I got from VOX these past 13 days.
First my line took forever to activate.I have to used over R750 in airtime all together calling back and forth with no assistance.
when after getting my line activated, instead of the 50Mbs download and 50Mbs Upload I order, I get the below:
7.49Mbps Download
24.7Mbps Upload
I am disgusted by this and have no liss to query it and waste more money.
I will be expected to pay for the package I ordered yet I am getting nothing close to what I ordered!
This is beyond shameful, *****ULENT and would not advise anyone to use your services.
After years of being your client, I am disappointed in you!
With this line, I will not even be able to carry on my daily work, utterly useless to me!
MXIM
First my line took forever to activate.I have to used over R750 in airtime all together calling back and forth with no assistance.
when after getting my line activated, instead of the 50Mbs download and 50Mbs Upload I order, I get the below:
7.49Mbps Download
24.7Mbps Upload
I am disgusted by this and have no liss to query it and waste more money.
I will be expected to pay for the package I ordered yet I am getting nothing close to what I ordered!
This is beyond shameful, *****ULENT and would not advise anyone to use your services.
After years of being your client, I am disappointed in you!
With this line, I will not even be able to carry on my daily work, utterly useless to me!
MXIM
Vox Telecom's replyOfficial
13 Jun 2024, 17:48Good day,Buntu
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply13 Jun 2024, 17:48
Official
Good day,Buntu
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox