Do not bother signing up.

Do not even bother with these guys.

Signed up with them, process took a few weeks and received welcome emails. And when I enquired as to when I can expect the line to be activated (my apartment already has fibre installed and I have a fibre router). They ignored me for 2 weeks.

After I eventually managed to get a hold of someone, Taylor (person I sent emails to) spoke to me with such frustration and annoyance, and it was very clear she did not even bother to read my emails.

Eventually, they got hold of the account manager, whom responded that the previous owner of the line did not cancel, and was why it is taking so long. Why is this not the very first thing they check? Why do they wait 3 weeks to only do so?

And here we are again, where I follow up and receive no feedback. Been a month now, and they cannot activate a single fiber line, when they promised it should be quick and less than a week. And sure, I can understand things sometimes take longer, but now they also refuse to communicate as well.

Never dealt with a company where you are practically begging them to take your money, and then they couldn't care less.

I have already threatened to close my 'not even open yet' account with them, as I cannot go in to business with a company that is run like this.