1 reviews | Active since Nov 2023
Dissapointed with level of service
I am very disappointed in the service received (for three weeks)
We got sent from pillar to post for three weeks trying to apply for VOX only to be told that the complex i am staying in is regarded with bad debt which is between the municipality and the complex which does not affect me as an individual - how does the complex issues affect me as an individual because when i app**** i app**** in a personal capacity and not a business capacity because i am not linked in anyway with the complex office.
********There is, unfortunately, a delay in processing your order for the following reason: * Customer Complex physical address is linked to a bad debt account.****** * Account No: ***3 Ticket Number: VOX***1
This morning i app**** for supersonic (11 March 2025) - two hours later everything was approved and my delivery will be in 3 - 5 days
Im really disappointed in Vox - really really disappointed as i was still wanting to take it up with my other places and for my family back at home - im really disappointed
Zondi
Thank you for your post.
Kindly note that the above has been noted and escalated to the Sales department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Sales department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted with the complaint received.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Account Manager has made contact and assisted with the complaint received.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox