DISPLEASED AND BAD CUSTOMER SERVICE WITH VUMATEL/VOX AND ON AIR FIBRE.

I have experienced internet problem for the past 2 weeks and 2 days. Made numerous calls, sent emails and have reference numbers with no avail. Till today no technician has come to resolve the situation that's on and off. I was told what to do by switching the router and disconnecting from the power box etc but same issue. This has affected every function of my life and work. I used almost 2G data in this two weeks. I used my work line to call so many departments with no avail. The contact fee was deducted by On Air fibre with no problem but my problem has not been resolved.