MM
Melvy M
1 reviews | Active since Jun 2013
06 Feb 2023, 22:39
Dispicable Vox Telecom service
Highly disappointed in so called turnaround time of 2-3 days. No compensation will be offered for additional expenses incurred, this is in this midst of No Loadshedding. Dispicable service! VOX***0
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Feb 2023, 08:58 Good day , Melvy
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 Feb 2023, 08:58
Official
Good day , Melvy
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
08 Feb 2023, 10:41Good day, Melvy
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply08 Feb 2023, 10:41
Official
Good day, Melvy
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox