BM
Bobo M
1 reviews | Active since Jul 2022
22 Jul 2022, 08:39
Disorganized company
Dealing with Vox is a bad experience. We paid them full upfront and they still haven't delivered. They use delay tactics to slow down the process, we signed a contract and they told us it is a wrong contract. we then filled the correct contract. Now they have an excuse that we must send a Proof of Residence but we sent our eskom bill to them.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
22 Jul 2022, 09:31 Good day, Bobo
Thank you for your post.
Kindly note that the details of your query has been escalated to the sales team to investigate and assist towards a resolution .
We will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your query has been escalated to the sales team to investigate and assist towards a resolution .
We will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's reply22 Jul 2022, 09:31
Official
Good day, Bobo
Thank you for your post.
Kindly note that the details of your query has been escalated to the sales team to investigate and assist towards a resolution .
We will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your query has been escalated to the sales team to investigate and assist towards a resolution .
We will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's replyOfficial
29 Jul 2022, 07:39Good day, Bobo M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the query on your order has been resolved .
Your Account Manager will keep you updated and remain in contact.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the query on your order has been resolved .
Your Account Manager will keep you updated and remain in contact.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply29 Jul 2022, 07:39
Official
Good day, Bobo M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the query on your order has been resolved .
Your Account Manager will keep you updated and remain in contact.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from your Account Manager that the query on your order has been resolved .
Your Account Manager will keep you updated and remain in contact.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox