Dismal Service

Unfortunately I cannot give a minus rating or I would. I have had no internet today for the 8th day. I have been spending all of my money on air time trying to communicate with Vox to no avail. I work from home and this is absolutely unacceptable.

My phone was ****** and I even tried to change my number so I could go onto the Vox portal on Monday. Just called now and it is still not changed!!!!!! EVERY SINGLE CALL TO THEM LEADS TO MAJOR FRUSTRATION. I have not yet had anyone actually assist me and it is 8 days later.

My number they can contact me on - which I changed from my side but was not implemented on theirs - is ***.

I will be cancelling my service with them IF I AM ABLE TO ACTUALLY GET IN TOUCH WITH ANYONE AT VOX. Stay away anyone looking for an internet service provider - find another reputable company and save yourself a lot of frustration. Would someone from Voix please call me so I can have this issue fixed now.

How sad that I need to resort to this to have a problem sorted after 8 days.

Dismal company. Dismal service.