Dismal, disgraceful service

I joined Vox at the end of November in 2023. Since then I have been disconnected 3 times. I have spent hours of my time (airtime) trying to get this sorted out, but the Project Management team don't answer their calls. The technical team just tells me the line has been deactivated and they will transfer me to the Project Management team who never answer their calls. I have just had to end my call with them after holding for another 20 minutes. The service from the technical team is ok, but the project management team is dismal. I am sick and tired of this and would like someone from Vox to sort this out.