1 reviews | Active since Dec 2016

09 Jan 2024, 14:23

Disgusting servicr

1 star is too much! I've been begging you to call me back after an upgrade it's the 9th of Jan and still no WiFi. And then you still want my money! Worst service

0
Replies (3)
Vox Telecom
Vox Telecom's reply09 Jan 2024, 14:58
Official
Good day , Sarlah Z
 
 Thank you for the review.
 We  received your complaint via our company Social Media , Facebook platform.

 This has been escalated , We will investigate the matter and provide feedback to you soonest.
 
 Regards 
 Vox

Best regards,

's update09 Jan 2024, 15:07
Reviewer Update
When it's been a week this is not good enough!
Vox Telecom
Vox Telecom's reply11 Jan 2024, 08:24
Official
Good day, Sarlah Z

Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox

Best regards,