JV
Jaco V
1 reviews | Active since Jun 2018
07 Mar 2023, 15:38
Disgusting service, very quick to sign up but thats where it stays
No answer on when I will be connected, I have phoned every single day and every time getting the same answer that they will escalate the issue and absolutely nothin is happening, how difficult can it be to keep me updated on the progress. They promise to phone back but never do, I will never in my life recommend this company to anyone
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
07 Mar 2023, 16:03Good day, Jaco V
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 Mar 2023, 16:03
Official
Good day, Jaco V
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
09 Mar 2023, 08:52 Good day , Jaco V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router has been shipped for self install.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router has been shipped for self install.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply09 Mar 2023, 08:52
Official
Good day , Jaco V
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router has been shipped for self install.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the router has been shipped for self install.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
JV
Jaco V's updateReviewer Update
09 Mar 2023, 14:35Thank you for your effort, it has been resolved
JV
Jaco V's update09 Mar 2023, 14:35
Reviewer Update
Thank you for your effort, it has been resolved