IN
Ingrid N
1 reviews | Active since Sept 2011
19 Oct 2022, 18:42
Disgusting service from Vox Telcom
6 days ago I reported a fault with my WiFi installed in my home. I am not getting good signal. I received a generated response have resent my request for assistance and nothing has been done. Disgusting service!! Ingrid van Niekerk
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
19 Oct 2022, 19:24Good day, Ingrid v
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply19 Oct 2022, 19:24
Official
Good day, Ingrid v
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
25 Oct 2022, 10:45Good day Ingrid v
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity problem was resolved after the Vox equipment had been replaced by our onsite support team.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity problem was resolved after the Vox equipment had been replaced by our onsite support team.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply25 Oct 2022, 10:45
Official
Good day Ingrid v
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity problem was resolved after the Vox equipment had been replaced by our onsite support team.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity problem was resolved after the Vox equipment had been replaced by our onsite support team.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox