AB
Amber B

1 reviews | Active since Jul 2021

07 Jun 2022, 08:58

Disgusting service from Vox

I have not had internet connectivity on my fibre in over a week. I’ve emailed but no response and everytime I try and phone it cuts me off. Absolutely ridiculous!

0
Replies (2)
Vox Telecom
Vox Telecom's reply07 Jun 2022, 10:02
Official
Good day ,  Amber B 

 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply15 Jun 2022, 09:34
Official
Good day, Amber B

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Metrofibre restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox