DISGUSTING SERVICE!!!!

DISGUSTING SERVICE!!!! I am extremely dissatisfied with the service I have received from Vox Telecom. My business internet line has been down for over a week, causing significant disruption.

After notifying Vox of the outage, I encountered a series of issues.

Vox initially stated that a company called DFA was responsible for the cabling and needed to be dispatched first. DFA arrived and identified a problem with the router. However, Vox then informed me that Frogfoot was responsible for the router. Frogfoot subsequently reported a problem with the line itself. This has resulted in a frustrating back-and-forth between DFA and Frogfoot, with no clear resolution.

Despite numerous calls to Vox throughout the day, I have received no meaningful updates or assistance.

I am deeply disappointed with the lack of support and the significant impact this outage has had on my business. I would strongly advise against choosing Vox Telecom for business internet services." Would never recommend this company to any business!