KC
Kabelo C
1 reviews | Active since Nov 2021
12 Mar 2025, 17:33
disgusting service and ************ charges
Vox Telecoms is extremely disgusting, i terminated their services due to terrible customer service and ******** charges and contractual disputes, they kept sending me a template of their service contract instead of the contract i signed with them and after all this terrible service they have the nerve to write up cancellation charges for cancelling their terrible services. they have to date still not collected their hardware that they now inserted charges for despite sending an email that they will collect on 4 February 2025
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Replies (2)
Vox Telecom's replyOfficial
12 Mar 2025, 17:48Good day, Kabelo!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Debtors department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Debtors department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Vox Telecom's reply12 Mar 2025, 17:48
Official
Good day, Kabelo!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Debtors department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Debtors department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Vox Telecom's replyOfficial
19 Mar 2025, 08:00 Good day, Kabelo
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply19 Mar 2025, 08:00
Official
Good day, Kabelo
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox