MN
Marlene N
1 reviews | Active since Feb 2019
27 Aug 2021, 09:49
Disgusting Service
VOX your service is so pathetic. I am a new client and I am already regretting my decision. I was not informed about a self installation of a router when I spoke to your sales representative. While typing this message I have already been trfd 6 times and the call was cut twice already. No one is prepared to help. This is disgusting. All I want is a technician to go out and assist with the installation. I will definitely not be referring your services.
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Replies (1)Vox Telecom's replyOfficial
27 Aug 2021, 10:12 Good day Marlene N,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply27 Aug 2021, 10:12
Official
Good day Marlene N,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
