AG
Anthony G
1 reviews | Active since Nov 2021
09 Nov 2021, 11:01
Disgusting service
This is a terrible company to deal with. I have now been without fibre to the home for 9 days. Called them at least 25 times over the 9 days, emailed them at least 5 times over the 9 days. They don't bother to give an update. They expect you to run after them. There is no timeline for repair. DO NOT DEAL WITH THIS COMPANY
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Replies (2)
Vox Telecom's replyOfficial
09 Nov 2021, 11:44Good day , Anthony V
Thank you for your enquiry.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Upstream Provider on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your enquiry.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Upstream Provider on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply09 Nov 2021, 11:44
Official
Good day , Anthony V
Thank you for your enquiry.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Upstream Provider on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your enquiry.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Upstream Provider on the progress of the fault and update you on the status.
Regards
Vox
AG
Anthony G's updateReviewer Update
09 Nov 2021, 11:47We await feedback but I won't hold my breath as I would be dead then
AG
Anthony G's update09 Nov 2021, 11:47
Reviewer Update
We await feedback but I won't hold my breath as I would be dead then