RH
Rae H
1 reviews | Active since Jan 2024
31 Jan 2024, 08:48
Disgusting After Sales Service
Vox erroneously dropped our 'voice' component of our package for some bizarre reason. After having to re-sign new paperwork to reactivate etc, a month later and our hotel still has no voice connectivity. Their after sales service is absolutely unacceptable.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
31 Jan 2024, 09:49Good day, Rae H
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply31 Jan 2024, 09:49
Official
Good day, Rae H
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Onsite Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
02 Feb 2024, 12:06Good day, Rae H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite team has made contact and will assist accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite team has made contact and will assist accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply02 Feb 2024, 12:06
Official
Good day, Rae H
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite team has made contact and will assist accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the onsite team has made contact and will assist accordigly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox