SB
Samantha B
1 reviews | Active since Jul 2023
06 Jul 2023, 17:54
Disgusting
This company is a complete joke and rip of...The day that the salesman came to sign me as i have my witnesses he said the first month woulf be free and there after i would pay for what i use as its going to be a month month contract , but now im getting invoices and statements saying i owe them over R2000 and i was also advised that if i want to cancel i can do so as there would be no cancellation fee , but yet they over charging me and now they have suspended my services ...They not evens getting i contact with me
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Replies (2)
Vox Telecom's replyOfficial
06 Jul 2023, 18:39Good day Samantha B
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply06 Jul 2023, 18:39
Official
Good day Samantha B
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
18 Jul 2023, 14:28Good day, Samantha B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the account manager has made contact and assisted with the query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the account manager has made contact and assisted with the query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply18 Jul 2023, 14:28
Official
Good day, Samantha B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the account manager has made contact and assisted with the query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the account manager has made contact and assisted with the query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox