Disgusted with service from Vox

I am absolutely digusted with the service and the customer service I have received from Vox. Starting off by being **** to by the Sales agent by not mentioning the pro-rata fee to taking over 2-3 months to connect the service when we were advised 2 weeks. Since having the service for the last 2-3 months , the service has been down for more than 4 times. The last incident , our service was down for 9 days. We were promised so many callbacks which to date we still have not received. When we call we get placed on hold for most of the call. Every agent not knowing what the issue is. Incorrect faults being lodged just to get us off the line and wasting Frogfoots time and money sending a technician out who also lodged a complaint from his side. One agent even changed the wifi details without even notifying us. When requesting some sort of compensation for the length of time we were down , we simply get a no. They have suspended our service without even a notification.

Tell me is this the type of service people should expect from Vox.

Absolutely disgusted !!!!!