Disgusted in the service and the lack of transparency from Vox AM

I wish to express my EXTREME dissatisfaction with Shiloh Henderson the Vox AM and the lack of service he provides his clients. As the client we constantly had to follow up with him when we wanted information. When he supp**** information he wasn't forthcoming and was dishonest!

We were NOT once informed by Shiloh of the fact that we would need to pay the 2 free months if we cancel within 6 months, we were told that if we cancelled within 12 months we would be liable to pay R1750 which was understood. We were also told by Shiloh that the contract was transferable - which was a lie, he told the half truth here to score himself a sale. We would NEVER have taken the contract with him had we known we would not be able to transfer the contract to the new premises we would be moving to because we knew we would be moving hence the reason we asked him those questions!

It is sad that due to this dealing with such an *********** AM at Vox, I will cancelling the contract and rather be taking my business elsewhere and away from VOX.

I also feel, Marco Hamilton as Sales Manager, didn't do much to resolve this issue himself, simply passed the buck back to Shiloh after I specifically stated I no longer wanted to deal with him!

Extremely disgusted in the service of the employees at Vox and the incompetence, Shiloh constantly had to, when asked a question, get back to us(which took forever or for us to call him back) because he wasn't ever able to answer them, which to me shows he has zero product knowledge of the product he is selling.

Disgusted!

Tarrin Loxton