SS
Sidney S
1 reviews | Active since Mar 2025
02 Mar 2025, 12:13
Disgruntled customer
I have been with out Internet access since Monday24/02/2025 I phoned Vox 10 times since Tuesday and up till now I still do not internet access The service is terrible and the customer service guys just dnt care about this This is the 3rd time this has happened and now I have had enough I will be canceling my account and look for a new internet provider
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Mar 2025, 12:28Good day, Sidney!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Support department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Support department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Vox Telecom's reply02 Mar 2025, 12:28
Official
Good day, Sidney!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Support department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Support department for investigation and resolution.
Feedback will be provided to you soonest.
Kind regards,
Vox
Vox Telecom's replyOfficial
05 Mar 2025, 11:54Good day, Sidney
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vodacom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vodacom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply05 Mar 2025, 11:54
Official
Good day, Sidney
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vodacom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vodacom restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox