GM
Gwen M
1 reviews | Active since Feb 2019
14 Feb 2022, 11:20
Disgruntled Client
I am an existing Vox client, my line got canceled and trying to get it reactivated for 2 months. Vox doesn't respond to emails or phonecalls. Working from home has been so difficult and im being charged for services that has not been working for since November. Im extremely frustrated at this service.
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Replies (2)
Vox Telecom's replyOfficial
14 Feb 2022, 11:56 Good day, Gwen M
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Vox Telecom's reply14 Feb 2022, 11:56
Official
Good day, Gwen M
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on HelloPeter. Kind Regards, Vox
GM
Gwen M's updateReviewer Update
15 Feb 2022, 08:21I still haven't received a call regarding this matter, Ive been billed this month for which I have no service. I tried calling Vox all day and this morning. This is extremely frustrating, my credit is going down because of this.
GM
Gwen M's update15 Feb 2022, 08:21
Reviewer Update
I still haven't received a call regarding this matter, Ive been billed this month for which I have no service. I tried calling Vox all day and this morning. This is extremely frustrating, my credit is going down because of this.