1 reviews | Active since Jul 2016

12 May 2021, 13:41

Disgraceful

I am waiting 3 weeks after you installed the ont i stil dont have a rooter or any internet and i cant get a hold of you please invorme me should i get some one else its a disgrace i need internet for my business to ****ion please wake up

0
Replies (2)
Vox Telecom
Vox Telecom's reply12 May 2021, 15:29
Official
Good day, Pieter K 

Thank you for your post. 

Kindly note that the details of your complaint has been sent to the Project Management team for assistance. 

We will investigate the matter and provide feedback to you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply14 May 2021, 15:59
Official
Good day,  Pieter K 

Kindly note that we have received confirmation that the Fibre link was handed over from the Upstream Provider. Vox has also completed the router installation. 

Should you require any further assistance, please do not hesitate to contact us. 

Kind Regards
Vox