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Caroline H

1 reviews | Active since Mar 2011

24 May 2023, 07:21

Disgrace!!!!!!!

One word for vox.. Disgrace!! Service agent just end the call because he have no idea how to do his work.. Vox better start checking on there BAD service!!!! We phone last night. Because of no internet.. And guess what... The disgrace for a service agent just end the call!!!

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Replies (2)
Vox Telecom
Vox Telecom's reply24 May 2023, 08:05
Official
Good day, Caroline

 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
  
 Kind Regards, 
 Vox  
Vox Telecom
Vox Telecom's reply01 Jun 2023, 11:11
Official
Good day Caroline  
 
Thank you for your patience whilst this matter was being investigated. 
  
 Kindly note that we have received confirmation that the necessary Call investigation complete and delt with internally.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
 Vox