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Caroline H

1 reviews | Active since Mar 2011

15 Jul 2022, 07:57

Disgrace!!!!

It seems vox is so arrogant that they don't ever care to provide service for new customers.. How will they handle complaints if they can't even try to impress NEW customers!!! Disgrace!!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply15 Jul 2022, 09:27
Official
Good day , Caroline H  

Thank you for your post. 

Kindly note that the details of your complaint has been sent to the Project management team for assistance. 

We will provide feedback to you soonest. 

Kind Regards, 
Vox  

Vox Telecom
Vox Telecom's reply18 Jul 2022, 10:58
Official
Good day ,Caroline H  

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that line has been activated and the installation has been completed after the Network provider Vodacom swapped out the ONT.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox