1 reviews | Active since Sept 2024
Disconnections
I recently joined the Vox telecoms network now in August. There's an issue I realised a week from the install. The wifi keeps on disconnecting for a few seconds and then comes back up, I called and the said nothing was wrong and did a speed test. After a few days the same happened and I called again, they dispatched a technical team and they changed my Connection device and still.after they left the disconnections continued. They then said it might be the Fibre provider but I'm really tired now. Every day there's a disconnection and somehow they don't see it. I don't know how many times I have called them now. I'm really dissatisfied with VOX!
My wife and I always have issues when we're in meetings since we work from home and it's really unnecessary 😑 I wish I could just undo going with them
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
