AS
Amanda S
1 reviews | Active since Apr 2022
17 Apr 2023, 15:49
Disappointing Experience with Fox
I would like to express my disappointment with the service provided by Fox. I placed an order with them in December 2022, and despite numerous calls, there was no installation done, and I received no feedback after every call.
As a result, I have decided to seek assistance from another provider who can offer better service. However, I am unable to do so as Fox's outstanding order is still in their system. This has caused inconvenience, and I now have to take additional time out of my day to send an email requesting the cancellation of the order since they are unable to do so via the phone.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
17 Apr 2023, 16:01Good day, Amanda S
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply17 Apr 2023, 16:01
Official
Good day, Amanda S
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
18 Apr 2023, 10:46Good day, Amanda S
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply18 Apr 2023, 10:46
Official
Good day, Amanda S
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Best regards,