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pnkdotzzzz P

1 reviews | Active since Dec 2013

20 Apr 2023, 13:51

Disappointed in Vox/Vumatel

so yet again we have an outage and they are not "able" to give an ETA on the so called repairs. Shame on you Vox/Vumatel. it is the second time this month that we have an outage and little to no communication about the situation.

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Replies (1)
Vox Telecom
Vox Telecom's reply20 Apr 2023, 15:51
Official
Good day, pnkdotzzzz P

Thank you for the review

You are currently registered to receive the outage notifications , as per notification sent today , 
2023-04-20   11:57:38  per email  , and 11:58:10 per sms:

Vox Update: Vumatel Fibre Services FTTH. East Rand - Boksburg .
Customers may experience problems with no connectivity. 
Vumatel engineers are still attending to the fault

Further feedback will follow once this has been resolved.

Regards 
Vox