DM
Daniel M
1 reviews | Active since Jul 2021
26 Aug 2022, 08:17
Disappointed in vox
Disappointed try to sign up for voip the email said I must just upload my I.d I did that now they saying I must go make a certified copy no were in the frist email was this said a police station is not close to me you guys expect me to pay for a uber for just that it's unacceptable because in the frist email it wasn't said that i should send a certified copy of ID it's like you don't want customers other internet service providers didn't ask for all this order number X***
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
26 Aug 2022, 09:49 Good day, Daniel william M
Thank you for your review.
Kindly note that the details of this query has been sent to the sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply26 Aug 2022, 09:49
Official
Good day, Daniel william M
Thank you for your review.
Kindly note that the details of this query has been sent to the sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the sales team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
02 Sept 2022, 09:54 Good day, Daniel william M
Thank you for your patience whilst this matter was being investigated.
Kindly note that the sales team has sent correspondence to you pertaining to your query and the outcome thereof.
Unfortunately we can only proceed with your order once a certified ID is uploaded .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the sales team has sent correspondence to you pertaining to your query and the outcome thereof.
Unfortunately we can only proceed with your order once a certified ID is uploaded .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply02 Sept 2022, 09:54
Official
Good day, Daniel william M
Thank you for your patience whilst this matter was being investigated.
Kindly note that the sales team has sent correspondence to you pertaining to your query and the outcome thereof.
Unfortunately we can only proceed with your order once a certified ID is uploaded .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the sales team has sent correspondence to you pertaining to your query and the outcome thereof.
Unfortunately we can only proceed with your order once a certified ID is uploaded .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox