nN
neil N

1 reviews | Active since Jul 2020

21 Oct 2024, 15:45

Disappointed in the service provided.

Worst experience with vox. Extremely poor support system. Call center makes promises that they will get back to you with no luck. They also **** people be extremely careful when dealing with vox.

0
Replies (2)
Vox Telecom
Vox Telecom's reply21 Oct 2024, 15:52
Official
 Good day,  Neil N 
 
 Thank you for your review. 
 Kindly note that the details of your query has been sent to the debtors team to investigate and assist. 
  
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply24 Oct 2024, 10:08
Official
 Good day,  Neil N 
 
 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits will be app****.

 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox