Disappointed

Very disappointed in the service I have received from Vox.

I have tried since October 2020 to have my Fibre up and running and have had no proper feedback from the consultants dealing with me at Vox. His name is Mahendra.

I have been waiting for almost 2 weeks for a "technician" to come out to connect the line, and to boot I received an invoice and statement billing me for the month, but I have no active line...

Very very very disappointed.