SN
Semone N
1 reviews | Active since Oct 2020
13 Apr 2022, 09:10
Disappointed client
Service is terrible. Due to an internal error i am now dealing with my account being suspended. I have notified them about the suspension notice and was advised not to worry about it.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
13 Apr 2022, 09:39Good day, Semone N
Thank you for your query.
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply13 Apr 2022, 09:39
Official
Good day, Semone N
Thank you for your query.
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to your collection manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
21 Apr 2022, 13:42Good day, Semone N
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the ADSL Network Provider , Telkom restored the link.
We have received confirmation that the necessary amendments for the Top Up have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the ADSL Network Provider , Telkom restored the link.
We have received confirmation that the necessary amendments for the Top Up have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply21 Apr 2022, 13:42
Official
Good day, Semone N
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the ADSL Network Provider , Telkom restored the link.
We have received confirmation that the necessary amendments for the Top Up have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the ADSL Network Provider , Telkom restored the link.
We have received confirmation that the necessary amendments for the Top Up have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox