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melinda D

1 reviews | Active since Oct 2013

01 Oct 2024, 20:33

Disappointed

I used to get good service from Vox , but I ordered extenders for my house more than a month ago . Been phoning them often to follow up and all that is happening is they put me through to a different department . No one comes back to me . Really disappointed

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Replies (2)
Vox Telecom
Vox Telecom's reply01 Oct 2024, 21:00
Official
Good day melinda Thank you for your post.Kindly note that the details of your complaint has been sent to Procurement team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom
Vox Telecom's reply11 Oct 2024, 11:02
Official
Good day, Melinda. 

Thank you for your patience while your complaint was being investigated. 

Kindly note that we have received confirmation that the extenders have been successfully installed. 

Please do let us know if there is anything else we can assist you with. 

Kind Regards, 
Vox