SS
Suzette S
1 reviews | Active since Sept 2016
18 Apr 2023, 16:13
***disappointed **
WIFI line not working not sure what the problem is , calls logged , calls made , emails sent references received however - we still have to call after them still no resolve , no working from home , no entertainment , I wonder what to do next , however they will call us a technician is working on it 3 days now , **super disappointed as I referred many clients ***
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Replies (2)
Vox Telecom's replyOfficial
19 Apr 2023, 07:12Good day, Suzette S
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply19 Apr 2023, 07:12
Official
Good day, Suzette S
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Apr 2023, 12:54Good day, Suzette S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the onsite support team replaced the router.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the onsite support team replaced the router.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply20 Apr 2023, 12:54
Official
Good day, Suzette S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the onsite support team replaced the router.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity was restored after the onsite support team replaced the router.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox