MB
Malemisa B
1 reviews | Active since Feb 2023
10 Nov 2024, 10:31
Disappointed
I’m so disgusted at the service here. So I had my device delivered for about a month of contact lack of internet, mind you it’s exam time, I’m also working from home kids can’t connect. I would email and call and always get the same reply “we will send a technician to you” up until I decided to cancel it 2months down the line and they collected their nonsense device. Now the want me to pay cancellation fees and all that. I’m not paying Mxm
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
10 Nov 2024, 10:41Good day Malemisa B
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply10 Nov 2024, 10:41
Official
Good day Malemisa B
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
12 Nov 2024, 13:05Good day, Malemisa B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply12 Nov 2024, 13:05
Official
Good day, Malemisa B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
