GD
Gerard D
1 reviews | Active since Nov 2020
10 May 2023, 17:27
Delayed service
We already have an installation.Have given all our details including banking details,and agreed too all terms,yet we we are still have not been connected,with no help from support,they have even stopped answering calls.
Helpful (0)
Replies (3)0
Replies (3)GD
Gerard D's updateReviewer Update
10 May 2023, 17:35I do not know exactly what the account number is.
It is linked too the phone number ***,that is how they found the account number previously.let me know what is happening.
It is linked too the phone number ***,that is how they found the account number previously.let me know what is happening.
GD
Gerard D's update10 May 2023, 17:35
Reviewer Update
I do not know exactly what the account number is.
It is linked too the phone number ***,that is how they found the account number previously.let me know what is happening.
It is linked too the phone number ***,that is how they found the account number previously.let me know what is happening.
Vox Telecom's replyOfficial
10 May 2023, 17:43Good day Gerard D Thank you for your post. Kindly note that the details of your complaint has been sent to the Project Management team for assistance. We will contact you directly to assist with the complaint. Kind Regards,
Vox
Vox
Vox Telecom's reply10 May 2023, 17:43
Official
Good day Gerard D Thank you for your post. Kindly note that the details of your complaint has been sent to the Project Management team for assistance. We will contact you directly to assist with the complaint. Kind Regards,
Vox
Vox
Vox Telecom's replyOfficial
18 May 2023, 10:07Good day, Gerard
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply18 May 2023, 10:07
Official
Good day, Gerard
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox