IP
Ivan P
1 reviews | Active since Jan 2022
07 Apr 2022, 16:58
Delayed Feedback
Not getting any feedback after signing a debit order mandate to tell me what the status is of my application.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Apr 2022, 17:33Good day Ivan P, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply07 Apr 2022, 17:33
Official
Good day Ivan P, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's replyOfficial
21 Apr 2022, 13:54Good day, Ivan P,
Thank you for your patience whilst this matter was being investigated.
Unfortunately we were unable to reach you on the nominated contact details.
Kindly note that the Account Manager has sent correspondence to you pertaining to your fibre order.
Your fibre order cannot be completed as according to Vumatel they haven’t built in your complex, unfortunately there is no available alternative currently .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Unfortunately we were unable to reach you on the nominated contact details.
Kindly note that the Account Manager has sent correspondence to you pertaining to your fibre order.
Your fibre order cannot be completed as according to Vumatel they haven’t built in your complex, unfortunately there is no available alternative currently .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply21 Apr 2022, 13:54
Official
Good day, Ivan P,
Thank you for your patience whilst this matter was being investigated.
Unfortunately we were unable to reach you on the nominated contact details.
Kindly note that the Account Manager has sent correspondence to you pertaining to your fibre order.
Your fibre order cannot be completed as according to Vumatel they haven’t built in your complex, unfortunately there is no available alternative currently .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Unfortunately we were unable to reach you on the nominated contact details.
Kindly note that the Account Manager has sent correspondence to you pertaining to your fibre order.
Your fibre order cannot be completed as according to Vumatel they haven’t built in your complex, unfortunately there is no available alternative currently .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox