KB
Karishma B

1 reviews | Active since Jul 2020

08 Feb 2022, 10:53

Decrease internet speed on the last month of cancelation.

I've canceled my Vox contract and this is my last month. I've been billed for this month already, R919.00 for a 50/50 line. However Vox has seem to only provide me with a 2.56/5.65 line.... I have no words for the service they have provided thus far. This is just so disappointing but not surprising after all I've been through with Vox...

0
Replies (1)
Vox Telecom
Vox Telecom's reply08 Feb 2022, 11:19
Official
Good day, Karishma B
 Thank you for your enquiry.  Kindly note that we have escalated your enquiry.  We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.  Please take note that we will not reply on HelloPeter.  Kind Regards,  Vox 


Best regards,