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Dustin D

1 reviews | Active since Mar 2023

13 Apr 2023, 09:06

Decent service just can't get hold of accounts

Vox I need someone from accounts to phone me on *** account id *** the card I use for debit order was ****** so I need to someone to phone so we can put a new one the portal isn't working for me thank you

0
Replies (5)
Vox Telecom
Vox Telecom's reply13 Apr 2023, 09:42
Official
Good day  Dustin D  
 
 Thank you for your post. 
 
 Please note that the details of your query has been sent to the Accounts teamr for assistance. 
 
 We will make contact with you directly to assist with your complaint. 
 
 Kind Regards, 
 
 Vox  
Vox Telecom
Vox Telecom's reply13 Apr 2023, 15:39
Official
Good day,  Dustin D  
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the debit order query. 

Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
Vox
DD
Dustin D's update14 Apr 2023, 12:12
Reviewer Update
Yiu guys called when I answered you guys hung up do I need to make a new review with one star I need assistance on putting a new debit order on today before the weekend pls
DD
Dustin D's update14 Apr 2023, 15:38
Reviewer Update
And once again your accounts hang up once I answer this is terrible service I need to change the debit order!!
Vox Telecom
Vox Telecom's reply14 Apr 2023, 16:00
Official
Hi Dustin,

 Kindly note that the details of your query has been sent to accounts team to assist.

We will provide feedback to  you soonest. 
Kind Regards, 
Vox